APPROVED BY M’LORD: Former Police Chief & Legal Complaints board member receives approval from Lord Carloway to fill ‘window dressing’ Judicial Complaints Reviewer post

Ex top cop & SLCC Board member is new Judicial Investigator. A FORMER Deputy Chief Constable of Tayside Police who served as Convener of the Standards Commission for Scotland and was a board member of a tainted legal complaints quango – has been approved by Scotland’s top judge to investigate judges and serve as Scotland’s third Judicial Complaints Reviewer (JCR).

Ian Gordon, who also formerly served as a board member of the pro-lawyer Scottish Legal Complaints Commission (SLCC) and is currently Acting Commissioner with the Northern Ireland Public Service Ombudsman Office – will now serve as Judicial Complaints Reviewer from 1 September 2017 to 31 August 2020.

Ian Gordon’s appointment as JCR, which is required to be approved by Scotland's top judge – currently Lord Carloway - was announced by Justice Secretary Michael Matheson yesterday, Monday 14 August.

However, MSPs from across the political spectrum have called for the judicial watchdog to be given new powers and a review of the role undertaken by the Scottish Government amid controversy over the lack of powers to the JCR.

Moi Ali - Scotland's first Judicial Complaints Reviewer branded the JCR role as “window dressing” in evidence to MSPs at Holyrood during September 2013 – featured in a report here: As Scotland’s top judge battles on against transparency, Judicial Complaints Reviewer tells MSPs judges should register their interests like others in public life

Moi Ali continually called for extra powers until she quit the role in 2014 amid lack of cooperation from the judiciary & Scottish Government.

Gordon’s appointment as Judicial Complaints Reviewer comes after both his predecessors complained the SNP Government starved the post of resources.

Last week, the Sunday Herald published a further report on the controversy around the office of Judicial Complaints Reviewer, revealing current Gillian Thompson has published further concerns on the relevance and efficacy of the job.

Gillian Thompson said her contracted hours of just three days a month “inevitably” led to delays, “inconvenience for complainants” and ultimately “a poor service”.

She said she doubted public expectations were being met, complained her access to investigation files was limited, and urged ministers to “review the relevance of the role”.

Gillian Thompson published two annual reports on her work as JCR, last week - which contain no case histories after the Scottish Government suggested such references be excluded in published reports.

Several weeks ago Thompson was caught in a controversy where documents released by the Scottish Government revealed she had accused her predecessor of being the source of media interest in the lack of published annual reports by the JCR.

The accusations turned out to be false, and the Scottish Government ordered journalists to destroy the initial release of documents, which was swapped for another version by Stuart Lewis, a Senior Media Manager for the Scottish Government’s Justice & Education hub. Lewis refused to identify who took the decision to order destruction of the FOI documents.

Further concerns have been raised after the Scottish Information Commissioner dodged calls to look into the case, after journalists called for a re-examination of how exemptions are used by the Scottish Government where Thompson’s written accusations were then censored under the guise of ‘protecting free and frank discussions between officials’.

A full report and publication of the FOI documents on the controversy around Thompson and the Scottish Government’s FOI release can be found here: Scottish Government request destruction of FOI papers - Files reveal Ministers silence on judicial complaints & civil servants attempts to exclude case histories from Judicial Investigator’s annual reports

Ms Thompson’s predecessor Moi Ali also complained a lack of funds and support had made the role of Judicial Complaints Reviewer “enormously frustrating and difficult”.

Today, it has been reported LibDem MSP Liam McArthur has urged Mr Matheson to review the post of JCR.

In a letter to the Justice Secretary, Mr McArthur said: “The only two holders of the post have both provided blistering accounts of their experiences. In appointing the third JCR the Scottish Government cannot ignore the criticisms of his predecessors and the serious questions that surround the credibility of this office. It is clear that the current system is not working.”

Tory MSP Liam Kerr said: “Given the criticism levelled at the Scottish Government by the former reviewer, it appears her successor has quite a job on his hands.

“If this role is to be a success, ministers have to provide the resources and support necessary. We can’t afford for this to be yet another wasted 12 months.”

Labour MSP Claire Baker added: “It is clear that the new JCR needs far greater support.

“For the SNP to simply announce a new JCR but fail to address any of the serious structural shortcomings in the role is simply unacceptable.

“The Scottish Government cannot hide from their responsibility. They must fully fund and resource the new JCR so that he can carry out his role in the best interests of the public.”

However the biography issued by the Scottish Government on Mr Gordon contains no references to his time as one of the first intake of Board members at the discredited Scottish Legal Complaints Commission.

The SLCC was recently branded as a “toothless waste of time” by former Cabinet Secretary Alex Neil MSP (SNP Airdrie and Shotts) after the legal services regulator failed to act in a high profile case involving a senior QC caught up in a cash payments scandal.

The team responsible for setting up the Scottish Legal Complaints Commission and it’s board members in 2008 was led by Angela McArthur, Chief Executive of the Parole Board since December 2009

During Mr Gordon’s time on the board of the Scottish Legal Complaints Commission, the pro-lawyer regulator lurched from controversy to scandal, where media reports revealed board members infighting over dealing with members of the public, campaign groups, and drunken exchanges between board members & senior SLCC staff.

Ministerial Announcement of new Judicial Complaints Reviewer: Judicial Complaints Reviewer appointed

Cabinet Secretary for Justice Michael Matheson has announced the appointment of the third Judicial Complaints Reviewer.

Ian Gordon is a retired Deputy Chief Constable of Tayside Police. He is currently an Acting Commissioner with the Northern Ireland Public Service Ombudsman Office.

He was seconded to HM Inspectorate of Constabulary and was the lead police officer on the annual statutory inspection of five UK police forces, and was a member of the UK Police Professional Standards Group. He has conducted criminal, conduct and complaints investigations in the UK and undertaken enquires abroad on behalf of the Foreign Office.

Mr Gordon was also a Convener for the Standards Commission between 2010 and 2017 and contributed to a focused improvement to awareness of the codes of Conduct by elected members and Boards of Public Bodies.

This appointment was established by the Judiciary and Courts (Scotland) Act 2008 to review, when asked, the handling of a complaints investigation into members of the judiciary, to ensure that it has been dealt with in accordance with The Complaints About the Judiciary (Scotland) Rules 2016. The Reviewer has no powers to consider the merits of any complaint or the disposal of the complaint.

The appointment will be for a period of three years from 1 September 2017 to 31 August 2020, and will be paid a daily fee of £217. The appointment has been made with the approval of the Lord President.

All appointments are made on merit and political activity plays no part in the selection process.

FROM EX-COP TO JUDGING JUDGES - BIOGRAPHY IAN GORDON:

Ian Gordon is listed as Chair on the website of the Ericht Trust and is an active director of the Ericht Trust which is also registered as a company limited by guarantee, managed by a Board of Trustees who are elected at an Annual General Meeting, and a Company Secretary.

The Ericht Trust has since reported in March 2017 to be in the process of changing it’s name to the Erich Trust.

The Ericht Trust describes itself as a 'not for profit' charitable organisation, which focuses on community development and regeneration in line with Scottish Government policies on community empowerment. It is a member of Development Trusts Association Scotland (DTAS). DTAS provides support to its members and a link into a network of the many comparable Trusts working for the benefit of their communities across Scotland. Being part of this bigger family gives strength to the organisation when voicing opinion or seeking support from Government and Local Authorities.

The object of the Trust is to stimulate a range of community projects which will benefit residents and businesses and draw visitors to this area.

A register of interests posted by the Scottish Legal Complaints Commission also listed Mr Gordon as a director of Quarere Ltd.

Quaere Limited was set up on 20 Dec 2006 has its registered office in Perthshire. Its current status is listed as "Dissolved". The company's first directors were Marion Therese Gordon, Ian Alexander Gordon. Quaere Limited has no subsidiaries.

The company was listed under the headings of SIC 2003:7414 — Business And Management Consultancy Activities & SIC 2007: 70229 — Management Consultancy Activities (Other Than Financial Management)

Last annual accounts of Quarere Ltd were filed in 2009.

Other interests listed in Mr Gordon’s register of interests from his time at the Scottish Legal Complaints Commission include:

• Associate Professor in Policing for Charles Sturt University (Australia).
• Formerly Chair of the Association of Chief Police Officers in Scotland (ACPOS) Professional Standards Business Area.
• Vice-Chair of ACPOS General Policing Business Area.

Previous articles on the Judicial Complaints Reviewer and complaints against Scotland’s judiciary can be found here: Judicial Complaints Reviewer - Reviewing complaints against Scotland's judiciary

HUSH & MONEY : Former SLCC law complaints Chief Executive Eileen Masterman received secret Scottish Government approved payoff in deal with lawyers

SLCC Chief Executive Eileen Masterman (foreground) received Scottish Government approved pay off after lawyers intervened says auditor report. RUMOURS that Eileen Masterman, the former Chief Executive of the much derided Scottish Legal Complaints Commission (SLCC), received a SUBSTANTIAL PAY OFF after she resigned on grounds of “ill health”, after serving less than SEVEN MONTHS in the £80,000 a year, £1,350 plus, a week job have now been confirmed with the publication of a “Key Memorandum Issues” document prepared for the SLCC by the Edinburgh offices of auditors Grant Thornton. Grant Thornton were called in to replace the Scottish Legal Aid Board (SLAB) as the SLCC’s auditors, after SLAB were abruptly sacked from their auditing role by the SLCC’s board in 2009 after much bickering over the Legal Aid Board’s scrutiny of the failed law complaints quango.

However, the report now published by Grant Thornon FAILS to mention any references to official claims Ms Masterman resigned due to “ill health”. The report instead documents a battle negotiations between lawyers, the Scottish Legal Complaints Commission and even the Scottish Government over what is referred to as an unspecified “Ex-Gratia payment”, which one legal insider this morning said may have been made to head off any legal proceedings against the SLCC by Ms Masterman. The figure, which Grant Thornton, the SLCC and the Scottish Government have so far failed to disclose, is rumoured to be substantial.

Grant Thornton’s audit of the SLCC’s problems revealed Scottish Government approved payoff to former CEO. Referring to Ms Masterman’s payoff while managing to omit the figures, page eight of the report from Grant Thornton states : “Ex gratia payment to former CEO : Rosemary Agnew was appointed the role of Acting CEO in November 2009 and the former CEO, Eileen Masterman departed from the post in February 2010, with Rosemary Agnew continuing in her role. We understand that an ex-gratia payment was paid to the former CEO. The amount of this payment was determined through consultation between the former CEO, the Board and the respective lawyers. The payment was then authorised and approved by the Board and the payment approved by the Scottish Government.”

SLCC release on Masterman resignation claimed illness, omitting details of Scottish Government approved pay-off. The Scottish Legal Complaints Commission issued a public press release regarding Ms Masterman’s resignation, stating : “The SLCC has now informed its staff and stakeholders that after a period of illness, Eileen Masterman, Chief Executive Officer of the Scottish Legal Complaints Commission (SLCC) has left the organisation. The Commission wishes her well for the future. Jane Irvine, SLCC Chair, confirmed that Rosemary Agnew, the SLCC Head of Investigations, will continue in her role as Accountable Officer and Acting Chief Executive until further notice. The position of Chief Executive is filled through the Public Appointments process run by the Office of the Commissioner for Public Appointments in Scotland (OCPAS). The recruitment process will commence in due course.”

Following the ‘recruitment process’, Ms Masterman was eventually replaced by Rosemary Agnew as Chief Executive in 2010. The SLCC have since removed any references to Ms Masterman’s resignation from their website.

Sources in late 2009 had informed Diary of Injustice that Ms Masterman had failed to respond to correspondence from consumers & msps, however it was not until early 2010, firm evidence was made available Ms Masterman had been missing from her role as the SLCC’s Chief Executive for some time, as I revealed in an article on April 13 2010, here : £70K Chief Executive ‘missing for 6 months’ at Scottish Legal Complaints Commission as Justice Secretary dodges questions on scandal-hit law quango

The day after my initial article on Ms Masterman’s disappearance from work, April 4, 2010, the SLCC were forced to announce the resignation of Ms Masterman from her post on grounds of “ill health”, which I reported on, here : SLCC’s Eileen Masterman resigns, questions remain on attempt to mislead Cabinet Finance Chief John Swinney over secret meetings with insurers Marsh

Cabinet Finance Chief John Swinney revealed he felt Ms Masterman had mislead him over accounts of meetings. However, Eileen Masterman’s resignation leaves questions over increasingly bitter exchanges between the Scottish Legal Complaints Commission & the Scottish Government’s Finance Chief, John Swinney, on a matter which I have previously reported where further documents obtained under Freedom of Information legislation revealed the SLCC had clearly mislead Mr Swinney over secret meetings between its officials including Ms Masterman and officials from Marsh, the Law Society’s Master Policy insurers.

Cabinet Secretary Swinney demanded explanations of SLCC's minutes contradictions. Letters written by Cabinet Secretary John Swinney dated March 2009 to the SLCC's Chief Executive Eileen Masterman brand her explanation 'contradictory' to details in the Commission's own minutes : "In your response on the 12th of December to *** subsequent letter on the 2nd of December in which *** had stated 'clearly you are saying that no date has yet been arranged for the Marsh presentation'. You indicated that a meeting took place with RSA (Royal Sun Alliance) in July 2008 but that no meeting had occurred with Marsh."

Mr Swinney went on to state in his letter : "*** has drawn to my attention the fact that the minutes of the Scottish Legal Complaints Commission dated 11th of March 2008 and 7th July 2007 indicated firstly in March 2008 that 'Jane Irvine confirmed she had arranged an introductory session from Marsh' and the minutes in July said that a meeting had taken place with RSA. I have to say that I feel there is a contradiction between the correspondence you have sent to *** dated 1st and 12th of December and the minutes of the SLCC meetings of March and July."

SLCC's answers to Cabinet Secretary Swinney were far from clear. Ms Masterman’s responses to Mr Swinney's allegations of contradictions in correspondence between himself, a constituent and the SLCC, to keep secret any meetings with the insurers, fell through after details of the secret meetings emerged in board minutes of meetings of the Commission, leading to further correspondence between the SLCC & Mr Swinney, who went onto brand Ms Masterman’s explanations as "far from clear" after Ms Masterman informed Mr Swinney in letters dated 15 January 2009 "The SLCC has not consulted with Marsh or the Royal Sun Alliance about the operation of the Master Policy" which was contradicted by emails from November 2008 between Ms Masterman & the then Head of Investigations Rosemary Agnew, which read : "We received our tutorial yesterday on the Master Policy from Marsh".

Eileen Masterman then wrote to John Swinney in a letter dated March 2009 claiming "I have not met with Marsh", clearly contradicting the course of events revealed in documents released under FOI legislation where SLCC officials including Ms Masterman had in fact met Marsh.

Frequent Flyers : SLCC’s David Smith expressed anti-client jibes to Eileen Masterman in emails around the anti-consumer law complaints quango. Among the papers ordered to be disclosed in a decision by the Scottish Information Commissioner, Kevin Dunion, emails containing anti-client jibes were revealed to have been sent by SLCC board member David Smith to Ms Masterman in July 2009. Mr Smith, husband of Court of Session judge Lady Smith, was personally appointed to the SLCC by Justice Secretary Kenny MacAskill. Mr Smith, a lawyer who served much of his career at law firm Shepherd & Wedderburn, who themselves often act for the Master Policy in protection of questionable solicitors against negligence claims, referred to participants in the Master Policy survey & deceased clients who had committed suicide as a direct result of involvement with the Master Policy, as “Frequent flyers”.

Called to the Bars : Evidence from earlier FOI releases featured in newspapers point to SLCC’s anti client culture among board members & senior officials. The emails from David Smith to SLCC staff including the SLCC’s then Chief Executive Eileen Masterman, support evidence from earlier FOI releases which featured in the national media of a bitter, hate fuelled anti-client culture operating at the highest levels of the Scottish Legal Complaints Commission, which has seen other board members such as Glasgow divorce lawyer Margaret Scanlan who rubbished victims of crooked lawyers as “complete chancers”. In additional emails, other board members chastised consumer organisations, and sought to exclude them from the inevitable results of the SLCC’s Master Policy investigation, which the deaths of clients to the Law Society of Scotland, its insurers and the Master Policy itself.

A client who has been waiting months for the SLCC to take action on his complaint about his solicitor, condemned the organisation for its inaction over complaints and internal secrecy. He said : “I’ve been waiting nine months for a result on my complaint which has been back and forth from the Law Society to the SLCC yet neither can work out who should investigate my case. They seem to be more able to pay off their staff in the snap of a finger and make sure the dirt is kept secret rather do their job which is supposed to be investigating complaints about solicitors.”

Something to hide : Scottish Government Ministers refuse to comment on audit report’s claims they approved a payoff to the former SLCC Chief Executive Eileen Masterman. The Scottish Government were asked for comment on their role in approving the pay off to Ms Masterman amid claims that a series of leters from Mr Swinney & a law reform campaigner over the Master Policy meetings led to her downfall. The Scottish Government refused any comment, their spokesperson briefly stating : "This is a private personnel matter for the SLCC and its former employee."

The Scottish Legal Complaints Commission also refused to comment on the matter or release any details of the payoff and how it was negotiated. It was also noted the SLCC’s media response was emailed at exactly the same time as the response received from the Scottish Government.

Frequent Fryers of FOI requests : SLCC Board Member former Deputy Chief Constable Ian Gordon is also the Convener of the Standards Commission for Scotland for the next four years. Given the many questions raised over the resignation of Ms Masterman, and the lack of progress the Scottish Legal Complaints Commission had made on key issues including scrutiny of the Master Policy, Freedom of Information requests were made to the SLCC asking for details surrounding the resignation. They were refused. Upon a request for a review of the SLCC’s refusal to disclose information through Freedom of Information legislation, one of its board members, former Tayside Deputy Chief Constable Ian Gordon, who is also, amazingly, the Convener of the Standards Commission for Scotland, abruptly refused the Freedom of Information review, as did the SLCC’s new Chief Executive, Rosemary Agnew, who considered and again abruptly refused a second request for an FOI review.

The Scottish Information Commissioner, Kevin Dunion is now investigating the SLCC’s refusal to release any information on Ms Masterman’s absence and resignation from the SLCC.

One more ex-cop for anti-client Scottish Legal Complaints Commission as Justice Secretary hands out five year quango jobs at £212 per day

Scottish Legal Complaints Commission to get more ‘lay’ board members after MacAskill say-so. KENNY MACASKILL, Scotland’s Justice Secretary has today announced three new lay member appointments to the board of the scandal hit, anti-client Scottish Legal Complaints Commission, the law complaints quango which was set up in 2008 to clean up on Scotland’s massed ranks of ‘crooked lawyers’. The appointments, one of which contains a soon to retire Grampian Police Superintendent, were made in consultation with Scotland’s Lord President, Lord Hamilton, who must give a wink his approval for the posts to be filled.

The new ‘lay’ members to join the board of the Scottish Legal Complaints Commission will bring the number of former Policeman on the SLCC to three, with Superintendent Iain McGrory, who Mr MacAskill states is “about to retire as a Superintendent from Grampian Police after 35 years service”, now joining Tayside’s former Deputy Chief Constable Ian Gordon and former Chief Superintendent Douglas Watson to make three former senior Police Officers as ‘lay members’ on the board of the Scottish Legal Complaints Commission.

Like his soon to be ‘ex-cop’ media famous colleagues already on the SLCC’s board, Superintendent McGrory also has some media fame, although this time possibly in a more positive light, for investigating disciplinary matters involving Police Officers, as a Sun newspaper article reports, HERE and a Press & Journal article mentions HERE. The two other SLCC ‘lay member’ appointments announced today are filled by, Fiona Smith, the former HR Director with NHS Orkney, and Siraj Khan who trained as a Barrister.

Scotland’s Lord President, Lord Hamilton must be consulted for approval of latest recruits to extravagantly funded SLCC board member positions. The three new ‘lay members’ who are supposed to ‘balance’ up the Law Society tilted Scottish Legal Complaints Commission will be happily receiving a very wallet friendly £212 per day for the next five years, for a remarkably little time commitment of up to six days per month, along with the usual expenses claims, which currently average out to a massive £10,000 approx per SLCC board member and the many other perks associated with being on what one msp called “A front company for the Law Society of Scotland.”

Interestingly, an earlier attempt to recruit additional lay members to the SLCC’s board in 2009 backfired, after one of the current SLCC lay members threatened to resign then had second thoughts. I reported on this in an article in July 2009, here : SLCC appointments scandal 'humiliation' for Justice Secretary as MacAskill forced to abandon new lay member recruitment

The three latest appointments to the Scottish Legal Complaints Commission come after Mr MacAskill appointed Maurice O’Carroll, the Scottish Government’s own Junior Counsel to fill a ‘lawyer only’ position on the Scottish Legal Complaints Commission’s board, after no other member of the legal profession applied to join the tainted law quango. I reported on that story in an exclusive, here : Poisoned Chalice : MacAskill forced to parachute Government’s own lawyer onto Scottish Legal Complaints Commission after Advocates shun job offer

While the SLCC are portraying the fresh appointments as an attempt to improve its ‘Called to the Bars’ anti client image, it was revealed earlier this year in the SLCC’s 2010 Annual report that it has been so unsuccessful in doing its job, the quango which was started with a whopping two million pounds of public money has only upheld one single complaint in its three years of existence. You can read more about these revelations here : ‘One complaint upheld’, 928 more sent back to Law Society & £1.8million spare cash : Scottish Legal Complaints Commission's 2010 annual report

Today’s announced three ‘fresh faces’ to join the SLCC currently hold no other public positions, unlike the rest of their soon to be colleagues at the SLCC, a concern which was expressed by one Scottish Government insider after I featured an earlier report on the many jobs of other SLCC board members, here : More ‘jobs for the boys’ than action on ‘crooked lawyers’ : What it takes to be a Board Member at the Scottish Legal Complaints Commission

The announcement from the Scottish Government :

Appointment of three new lay members to Scottish Legal Complaints Commission

The Cabinet Secretary for Justice today announced the appointment of three new members to the Scottish Legal Complaints Commission.

The new members Fiona Smith, Siraj Khan and Iain McGrory.

Fiona Smith was until recently HR Director with NHS Orkney, with a wider strategic management contribution as a Board Executive Director, particularly through strategic planning, governance and organisational development skills. Previous roles with Standard Life Edinburgh have included three years as a customer services manager; 2 years as a marketing developing project manager; and four years as organisational development manager responsible for the operational and strategic management of a range of HR functions across Standard Life. Ms Smith brings governance, consumer handling and complaint resolution skills and knowledge to the Board.

Ms Smith does not hold any other public appointment.

Siraj Khan trained as a Barrister and was called to the Bar in March 2010. He is currently a research student reading for a PhD at the Department of Islamic & Middle Eastern Studies, University of Edinburgh in the area of Islamic Law, Human Rights and Scriptural Exegesis. He has worked as an Immigration Consultant, an Advisor to students and staff at Brunel University and as a private clerk for a Judge at the Immigration Appeals Tribunal in London. He has represented clients in court in immigration, consumer, criminal and other matters and has around two years experience in arbitration and negotiation. He was appointed as the National Outreach officer for a national muslim youth association and since moving to Edinburgh has been appointed as the Deputy Regional Officer for Scotland and currently serves in this role on a voluntary basis. Mr Kahn brings complaint handling experience and a strong analytical capacity to the Board along with a clear understanding of diversity issues.

Mr Khan does not hold any other public appointment.

Iain McGrory is about to retire as a Superintendent from Grampian Police after 35 years service. He was appointed Head of Professional Standards at Grampian Police in May 2002. He held this post until June 2010, when the was seconded to the Association of Chief Police Officers in Scotland (ACPOS), Professional Standards Business Area, where he has led a small team to deliver proposals for new Police Complaints and Misconduct procedures. Mr McGrory brings extensive experience in complaints handling, and experience in good audit and internal control.

Mr McGrory does not hold any other public appointment.

These appointments will run for five years from a date to be arranged.

These posts are part-time and attracts a remuneration of £212 per day for a time commitment of up to six days per month.

The SLCC was established by virtue of the Legal Profession and Legal Aid (Scotland) Act 2007. Its main functions are to resolve complaints alleging inadequate professional service or negligence by legal practitioners, to refer complaints which allege professional misconduct or unsatisfactory professional conduct to the relevant professional body and to promote good practice in complaints handling.

This Ministerial public appointment was made in accordance with the Commissioner for Public Appointments in Scotland's Code of Practice. All appointments are made on merit and political activity plays no part in the selection process. However in accordance with the original Nolan recommendations, there is a requirement for appointees' political activity within the last five years (if there is one to be declared) to be made public. There is no political activity to be declared.

More ‘jobs for the boys’ than action on ‘crooked lawyers’ : What it takes to be a Board Member at the Scottish Legal Complaints Commission

Board Members of the do-little Scottish Legal Complaints Commission have record numbers of ‘other jobs’. IT MAY COME as no surprise the Scottish Legal Complaints Commission (SLCC) and the Law Society of Scotland have been busy priming their well-oiled media spin machines for the imminent publication of the SLCC’s latest annual report, which is expected to show the number of complaints have dropped against solicitors in Scotland with the SLCC apparently being left with almost little to do by way of regulating anything past a dog biscuit.

Yet while complaints have dropped, and thumbs are twiddled at the SLCC’s lavish Stamp Office Edinburgh HQ, the SLCC is, as I reported in November 2010 about to attempt to hype itself as being more effective in dealing with complaints against crooked lawyers, than it actually is in reality, adding four new Board Members to its already over-the-top line of quangocrats & lawyers who, in some cases, are currently holding down more than 10 jobs each.

Justice Secretary Kenny MacAskill will soon announce new additions to SLCC’s expensive expense claiming board. While the new appointments are yet to be officially announced by Justice Secretary Kenny MacAskill in the usual fanfare, according to information seen by Diary of Injustice, the SLCC's now overdue annual report attempts to spin around the real reasons for the fall in complaints against solicitors & law firms, reasons which appear to be mostly due to the financial downturn, with clients being unable to afford to use solicitors, along with a general downturn in property sales, and perhaps a slightly increased willingness on the part of some law firms to discuss & resolve client difficulties before the matter develops into complaint and attracts unwanted media attention, rather than any sudden increase in the standards of legal services offered to consumers in Scotland by legal practitioners.

Whopping expenses claims by SLCC’s Board Members expected to increase with additional appointments. With the further imminent announcements of the latest appointments to the SLCC’s Board of three ‘non-lawyer’ board members with legal & ‘consumer’ backgrounds at £209+ a day along with one extra lawyer board member to ensure the legal profession continues to have its way against client complaints, it is perhaps fitting to reflect on exactly what it takes to be a Board Member at the Scottish Legal Complaints Commission, along with all that lolly money one can expect by way of expenses claims for ensuring the vast majority of complaints made by members of the public or clients against solicitors & law firms which operate in Scotland’s notoriously hugely expensive yet poor quality legal services market succumb to the same whitewash treatment typical of the Law Society of Scotland’s tenure as self regulator of lawyers in Scotland, a tenure which has led to thousands of financially ruined clients while even the most negligent solicitors (in some cases with criminal records) remaining in practice, unbeknown to their clients …

Jane Irvine
• Immediate past Scottish Legal Services Ombudsman.
• Professional contact with solicitors' firms Burness, Leslie Deans & Co and Allan McDougal.
• Professional contact with advocates Derek O'Carrol and John Campbell QC.
• Director, Daleway LTD.
• Deputy UK Pensions Ombudsman.
• Chair of the Disciplinary Board of the Faculty and Institute of Actuaries (from January 2010).

Douglas Watson
• Former lay member of a Law Society of Scotland Committee dealing with Access to Legal Information. The role was unpaid.
• A cousin, Bruce Minto, is a partner in Dickson Minto, Solicitors.
• Formerly a Chief Superintendent with Lothian and Borders Police.

Dr Linda Pollock
• Executive Nursing Director (1989 -2006).
• Interim Board Nurse Director (2002-2003).
• Chief Nursing Officer’s Professional Advisor on nurse prescribing (2005-6).
• Past External Examiner with Robert Gordon’s University and Queen Margaret University.
• Research Honorary Fellow in the Social Science Faculty of Edinburgh University.
• Formerly, a part time nurse member of the Mental Welfare Commission (1997- 2005).
• Currently, working as a Primary Care Consultant, undertaking research work commissioned by the Queen’s Nursing Institute in Scotland.
• Registrant member of the Nursing and Midwifery Council Appointments Board.
• Member of the Royal College of Nursing.
• Dr Pollock has a track record of authorship and chapter contributions in professional books, and continues to write articles in nursing journals.
• Board Member of the Accounts Commission (from 1st October for three years).
• Chair to a UK-wide Advisory Board with Pain Concern (from Jan 2010).

George L Irving CBE
• Director of Social Work North Ayrshire Council 1999-2000. • Chair of Ayrshire Council on Alcohol.
• Ex-President of the Association of Directors of Social Work (Scotland).
• Chair of NHS Ayrshire and Arran from 2001-2006.
• Led the National Support Team, Management of Offenders 2005-2007.
• Visiting Professor to Glasgow Caledonian University School of Health.
• Fellow of the Royal Society of Medicine.
• Fellow of the Royal Society of Arts.
• Member of the Rotary Club of Alloway.
• Member of the Scottish Criminal Cases Review Commission.

Ian Gordon OBE, QPM, LL.B (Hons)
• Convener of the Standards Commission for Scotland (from 1 February 2010 for four years).
• Member of the Registration and Conduct Sub Committees of the Scottish Social Services Council. Appointed by the Council on 29 April 2010 for 3 years.
Payment from Scottish Social Services Council.
• Associate Professor in Policing for Charles Sturt University (Australia)
• Director (Trustee) of Blairgowrie and Rattray Regeneration Company (BARRC) Registered Charity – Not remunerated.
• Member of Rotary International
• Retired Deputy Chief Constable of Tayside Police.
• Formerly Chair of the Association of Chief Police Officers in Scotland (ACPOS)
Professional Standards Business Area.
• Formerly Vice-Chair of ACPOS General Policing Business Area.

Margaret Scanlan
• Consultant, Russells Gibson McCaffrey, Solicitors.
• Member of the Law Society of Scotland and holder of current practising certificate.
• Husband is a senior partner Russells Gibson McCaffrey.
• Husband is a member of the Law Society of Scotland and holder of current practising certificate.
• Past Chair of the Family Law Association.
• Former member of the Scottish Legal Aid Board.

David Smith
• Member of the Law Society of Scotland.
• Former member/partner of Shepherd and Wedderburn LLP, Solicitors. Retired on 30/04/08.
• Non-Executive Director, Value and Income Trust Plc.
• Wife is a Senator of the College of Justice and a non practising member of the Faculty of Advocates.

David Chaplin
• Former member of Anderson Fyfe LLP, Solicitors. Retired on 30/04/08.
• Member of the Law Society of Scotland.
• Director and shareholder in Baliol Properties Limited.

Alan Paterson
• Professor of Law and Director of the Centre for Professional Legal Studies at Strathclyde University.
• Research adviser to the Scottish Legal Aid Board.
• Member of the Law Society of Scotland.
• Professional contact with Guild & Guild, Solicitors and McCash & Hunter, LLP.

SLCC report on Master Policy revealed clients had committed suicide at the hands of crooked lawyers but still nothing has been done after two years. Having all these second, third & forth jobs appears to have got in the way of the SLCC doing its job, particularly when it comes to monitoring the Law Society of Scotland's Master Policy (the Professional Indemnity Insurance scheme run by the infamous insurers Marsh to cover solicitors negligence), which was revealed by an independent report carried out by Manchester University of Law School to have caused the deaths of clients, simply to ensure lawyers could sleep at night. More on the Master Policy report can be read here : Suicides, illness, broken families and ruined clients reveal true cost of Law Society's Master Policy which 'allows solicitors to sleep at night' and the latest attempt by the SLCC to fulfil its ‘monitoring role’ over the Master Policy adds to its long running failure to attend to its legislated duties, reported here : Law Society's ‘Killer Insurance’ in the dock as solicitor says only way ‘adversarial’ Master Policy will be revealed is if it ends up on Wikileaks

Going on the above evidence, it clearly would take more than 9 people at the SLCC to change a light bulb, never mind attending to consumer expectations of independent regulation of legal services in Scotland and all the safeguards which come with independent regulation, which at least, the English seem to be enjoying via their own Legal Ombudsman, as I reported last October, here : Scots consumers stuck with 'crooked' self-regulation of lawyers as England & Wales go fully independent with new Legal Ombudsman